Terms of Service

Welcome to Towelogist! These Terms of Service ("Terms") govern your use of our website and services. By accessing or purchasing from our store, you agree to abide by these Terms. Please read them carefully, as they contain important information about your rights and obligations.

1. General Conditions

By using our site, you agree not to use our products for any illegal or unauthorized purposes, and you must not violate any laws in your jurisdiction when using our services. We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, including but not limited to suspected fraud, abuse, or violation of these Terms.

2. Orders & Payments

All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel an order for any reason, including errors in pricing, stock shortages, or suspected fraudulent activity. Prices for our products are subject to change without notice, and we are not responsible for typographical errors or mispricing. Payment must be made in full before an order is processed. Accepted payment methods include major credit cards, PayPal, and other payment options as listed at checkout. If a payment is declined, the order will not be processed.

3. Shipping & Delivery

Towelogist ships within the U.S. as specified on our website. Shipping costs are calculated at checkout and may vary based on location and delivery speed. While we strive to ensure timely deliveries, we are not responsible for delays caused by shipping carriers, customs processing, or unforeseen circumstances such as natural disasters. Delivery dates are estimates and not guaranteed. Risk of loss and title for products pass to you upon delivery to the carrier.

4. Returns, Refunds & Exchanges

We accept returns within 7 days of purchase, provided the item is unused, in its original packaging, and in resellable condition. To initiate a return, customers must contact our support team for authorization. Refunds will be processed after we receive and inspect the returned item. Refunds are issued to the original payment method and may take several business days to process. Return shipping costs are the responsibility of the customer unless the return is due to an error on our part, such as receiving a defective or incorrect item. We reserve the right to deny refunds for items that do not meet our return policy conditions.

5. Intellectual Property

All content on this website, including but not limited to images, text, graphics, logos, and product designs, is the exclusive property of Towelogist and is protected by intellectual property laws. You may not reproduce, distribute, modify, or use any of our content without express written permission from Towelogist. Unauthorized use of our intellectual property may result in legal action.

6. Copyright Infringement

Towelogist respects the intellectual property rights of others. If you believe that your copyrighted work has been infringed upon, please contact us with a description of the alleged infringement, including the specific location of the content and a statement of good faith that you believe the use is unauthorized. We will take appropriate action, which may include removing the infringing content or terminating the account of the infringing user.

7. Privacy Policy & Data Protection

Your submission of personal information is governed by our Privacy Policy, which details how we collect, use, and protect your data. By using our website, you consent to the collection and processing of your personal information as outlined in our Privacy Policy. We take reasonable precautions to protect your data but cannot guarantee absolute security. For more information, please review our Privacy Policy [link to Privacy Policy].

8. Changes to These Terms

Towelogist reserves the right to update, modify, or replace these Terms at any time. Changes take effect immediately upon posting on our website. It is your responsibility to review these Terms periodically. Your continued use of our website after changes are posted constitutes acceptance of the revised Terms.